Port productivity is defined differently by the terminal operators and the customers. However, productivity is one aspect of a Terminal Operating System (TOS) that both operators and customers would like improved. Technological advances can relieve stress and increase the rate and accountability of work in terminals.
Octopi is a modern, web-based TOS that improves operations in port terminals. Octopi relieves many of the challenges that terminals face on a daily basis to improve overall productivity. Here are four ways Octopi does it.
Challenge: Report Accurate Data to Customer
Customers want to know exactly where their cargo is and when it will arrive. Frustration ensues when customers feel terminals are not accountable for cargo, since they’re paying for the shipping service. Using excel sheets and writing down information is not an efficient way to keep track of this data.
Solution: Octopi’s Real-Time Data Reports
With high level security controls, port operators can easily manage and track cargo with Octopi in order to report real-time data to customers. This minimizes customer complaints and frees up time for operators to focus on other matters. With Octopi, port terminal operators can also give direct access to the platform to their customers so that they can log-in and find information about their cargo. This gets them the information much faster, and eliminates the back and forth of emails. The customers can have the information in real-time, just like the terminal.
Challenge: Keep Workforce and Stock Accountable
In addition to managing vast amounts of cargo, operators must manage many employees, vessels, yard stock, and equipment. If something breaks down, the time it takes to discover and fix the piece of equipment is money lost for the port. With so many employees, it’s hard to see who is working hard and who needs to keep up with tasks. Without being able to effectively measure any of these items, ports are losing valuable time and resources.
Solution: Octopi’s Yard Stock Management or Octopi’s Detailed Dashboards
Octopi’s multi-device platform includes yard stock management with detailed audit trail tracking, damage and repair management (including the ability to produce reports with photographic records), and real-time predictive yard planning, which is ideal for flexible storage operations. Octopi also offers equipment asset management with an operations and maintenance dashboard with driver logging and live productivity KPIs. Ports will be able to manage employees, equipment, vessels, and cargo all from one device in real-time.
Challenge: Container History is Hard to Find / Slow Process
Finding a specific container’s history can be near impossible when having to search through stacks of papers. Oftentimes agents have different sets of information, so it’s slow to find exactly the information requested.
Solution: Octopi’s Container History Reports
Octopi offers cloud-based, real-time load, discharge, and restow cargo tally clerk functions during vessel operations, as well as a suite of standard reports automatically generated for containers. Octopi’s TOS includes seal checking and auditing, automated EDI production for gate and ship movements, CFS operations for container stuffing, stripping and customs inspections and delivery of cargo. All of this information can be compiled into a report with the container’s history easily accessible to customers and agents, and terminal operators.
Challenge: Can’t Keep Track of Demurrage and Detention Fees
There is simply money left on the table since ports are unable to keep track of demurrage and detention fees. Containers might leave the premise without all of the fees being paid simply because paperwork wasn’t ready, accessible, or correct. This is a loss of productivity and of profit.
Solution: Octopi Makes Everything Easily Accessible
Octopi’s TOS removes this possibility, as all information is kept in a manageable platform. All demurrage and detention fees are easily accessible, so a container can leave the premise in a timely manner and also its ensured to have paid all associated fees.
Requirements such as the SOLAS container weight verification requirement are making the need to change from a manual, paper-based recording system to a dynamic TOS vitally important. Operations can improve if it can’t be tracked, which is why we created Octopi’s unique platform. As the shipping industry continues to reform and productivity increases are demanded, a valuable TOS such as Octopi’s can relieve stress and improve production.
About Author: Guille Carlos
Guille is the founder of Octopi: a modern, web-based Terminal Operating System (TOS). He is constantly trying to simplify processes and uses data to truly understand customer needs.